the largest range of glass art supplies

Shipping & Returns


Within Australia, orders are delivered by Australia Post with a signed for service.

Within Australia, optionally you can elect for expedited shipping at additional cost - which is only relevant within the Australia Post Express Post network.

Internationally, orders are delivered by a local signed for service.

Order Processing Times

Australian orders will usually be processed within two working days and dispatched on the next available Australia Post service.  For example, if you order on a Tuesday, the order will be processed by Thursday and sent with Australia Post by Friday.  Often orders are dispatched more quickly. 

International orders are treated the same but are dispatched by Express Courier International.


We know it is sometimes difficult to buy items online.  If you buy something, and do not like it for whatever reason, you may return it for a refund of the purchase price excluding postage charges.